Information we handle.
Last updated: 7 May 2026.
Contact detailsExamplesName, WhatsApp number, email if provided, and preferred contact channel.
Booking detailsExamplesTravel date, hotel or pickup area, guest count, route, activity request, budget style, and special requirements.
Operational detailsExamplesPickup time, meeting point, operator name, payment status, cancellation or reschedule notes.
DocumentsIf neededSome suppliers may require certification, age, weight, or identity confirmation for safety-sensitive services. We request only what is needed for the booking.
How we use information.
Customer data is used to answer requests, coordinate suppliers, and confirm bookings.
Reservation supportPrimary useTo check availability, quote starting and final prices, reserve seats, arrange drivers, and coordinate activity operators.
Supplier sharingLimitedWe may share relevant booking details with boat operators, drivers, attractions, dive centers, or activity partners only as needed for the requested service.
RecordsOperationalWe may keep booking messages and payment/confirmation notes for customer support, accounting, and dispute prevention.
MarketingOptionalWe do not sell customer personal data. Promotional follow-up should stay reasonable and related to Bali Trip Point services.
Customer request
You can ask us to correct or delete unnecessary booking details.
Some records may need to be kept where required for accounting, supplier disputes, or completed reservation records.